Site Reliability Engineer • Mid-Level

Who you are

You have a strong background in Site Reliability Engineering, with experience in designing and operating cloud-based infrastructure, particularly using AWS and Kubernetes. Your expertise in GitLab and CI/CD pipelines allows you to automate repetitive tasks effectively, enhancing operational efficiency across cross-functional teams.

You understand the importance of observability in system health, implementing comprehensive solutions that monitor latency, traffic, errors, and saturation. Your proactive approach to system health assessments and self-remediation ensures that you maintain high availability and performance standards.

You are skilled in incident management, participating in on-call rotations and responding promptly to incidents to minimize mean time to recovery (MTTR). Your ability to conduct thorough post-incident reviews helps in implementing preventive measures that enhance system resilience.

Your knowledge of security and compliance is robust, as you design and implement secure solutions in collaboration with dedicated security teams. You conduct regular audits and integrate advanced vulnerability scanning tools to safeguard the infrastructure.

You are adept at identifying and resolving performance bottlenecks, defining and tracking key performance indicators (KPIs) such as system uptime and cost efficiency. Your focus on ongoing optimization drives improvements in operational processes.

You possess leadership and mentoring capabilities, contributing to the development of a resilient and collaborative team environment. You are passionate about sharing your knowledge and helping others grow in their roles.

What you'll do

In this role, you will be responsible for building and operating a Whole-of-Government runtime platform, ensuring its stability and scalability. You will design and manage AWS and Kubernetes-based infrastructure, leveraging GitLab for CI/CD automation to streamline deployment processes.

You will implement observability solutions that provide insights into system health, allowing for proactive monitoring and quick response to any issues that arise. Your work will involve collaborating with cross-functional teams to integrate automation that reduces manual intervention and enhances operational efficiency.

As part of your responsibilities, you will participate in incident management, responding to incidents swiftly to minimize downtime. You will conduct post-incident reviews to identify root causes and implement preventive measures to improve system resilience.

You will also focus on security and compliance, working closely with security teams to ensure that all solutions are secure and meet compliance standards. Regular audits and vulnerability scanning will be part of your routine to maintain a secure environment.

Your role will require you to continuously identify performance bottlenecks and operational issues, driving ongoing optimization efforts. You will define and track KPIs to measure the effectiveness of your initiatives and ensure that the platform operates efficiently.

What we offer

At AvePoint, you will be part of a dynamic team that values collaboration and innovation. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in an environment that encourages knowledge sharing and mentorship, allowing you to enhance your skills and advance your career.