Product Manager • Lead

Who you are

You have extensive experience in product management, particularly in the realms of voice technologies and AI — you've successfully defined product strategies that leverage advanced automation and AI integrations to enhance user experiences. Your background includes a deep understanding of Voice APIs, WebRTC, and conversational AI, allowing you to translate complex technical concepts into actionable product roadmaps.

You are a strategic thinker with a proven track record of defining go-to-market strategies and competitive differentiation — your ability to analyze market trends and customer insights enables you to create compelling business cases that drive product success. You thrive in collaborative environments, working closely with engineering and design teams to bring innovative voice solutions to market.

Your leadership style fosters a culture of creativity and accountability — you inspire your team to push boundaries and explore new possibilities in programmable voice technology. You are comfortable navigating ambiguity and can pivot quickly based on user feedback and market demands.

Desirable

Experience with CPaaS platforms and global communications networks is a plus — you understand the nuances of building scalable voice solutions that cater to diverse markets. Familiarity with pricing and packaging strategies for tech products will enhance your ability to position Bandwidth's offerings effectively.

What you'll do

As the Director of Product for Programmable Voice & AI, you will define the product vision and strategy for voice technologies — your role involves creating a comprehensive roadmap that encompasses Voice APIs, WebRTC, Text-to-Speech, and Speech-to-Text capabilities. You will lead cross-functional teams to ensure alignment on product goals and deliverables, driving the execution of initiatives that enhance user experiences.

You will represent the voice product line in strategic discussions, collaborating with stakeholders to define pricing, packaging, and positioning strategies — your insights will shape how Bandwidth differentiates itself in the competitive landscape. You will also be responsible for translating customer and developer insights into actionable product direction, ensuring that the voice solutions meet the evolving needs of enterprises.

Your responsibilities will include conducting market research to identify opportunities for innovation and growth — you will analyze user feedback and performance metrics to refine product features and enhance overall satisfaction. You will also mentor and guide your product team, fostering a culture of continuous improvement and learning.

What we offer

At Bandwidth, we value diversity and encourage our team members to bring their authentic selves to work — we offer a collaborative environment where your contributions will directly impact our mission to deliver exceptional communication experiences. You will have access to resources that support your professional development, including opportunities for training and mentorship.

We provide competitive compensation packages and benefits that promote work-life balance, including flexible working arrangements and wellness programs. Join us in shaping the future of programmable voice technology and be part of a team that is dedicated to innovation and excellence.