About Invoca
Transforming conversations into actionable insights
Key Highlights
- Founded in 2008, headquartered in Santa Barbara, CA
- $199.8 million raised in funding, recognized as a Unicorn
- Serves leading brands in automotive, healthcare, and financial services
- 20 days PTO plus additional leave options for employees
Invoca is an AI-powered conversation intelligence platform headquartered in Santa Barbara, CA, that helps revenue teams optimize digital interactions and drive conversions. Founded in 2008, Invoca has raised $199.8 million in funding from investors like Silver Lake Waterman and Kingfisher Investment...
🎁 Benefits
Invoca offers 20 days of paid time off, 15 paid holidays, and 10 days of compassionate leave. Employees also benefit from a wellness subsidy for fitne...
🌟 Culture
Invoca fosters a culture focused on leveraging AI to enhance customer interactions and drive business results. The company prioritizes innovation and ...
Overview
Invoca is seeking a Staff Product Manager for their Voice AI team to lead the vision and strategy for intelligent, autonomous systems that enhance customer interactions. This role requires a strong background in product management and a passion for innovation in AI technologies.
Job Description
Who you are
You are a seasoned product leader with a proven track record in managing product lifecycles and driving innovation. With at least 5 years of experience in product management, you have successfully launched products that resonate with users and meet market needs. Your expertise in AI technologies and voice automation positions you as a key player in shaping the future of customer interactions. You thrive in collaborative environments, working closely with engineers, data scientists, and stakeholders to bring your vision to life. You possess strong analytical skills, allowing you to make data-driven decisions that enhance product performance and user satisfaction. You are passionate about creating meaningful customer experiences and are eager to take on the challenge of building something new from the ground up.
Desirable
Experience in voice AI or conversational interfaces is a plus, as is familiarity with agile methodologies and user-centered design principles. You are comfortable navigating ambiguity and can adapt quickly to changing priorities, ensuring that your team remains focused on delivering value to customers.
What you'll do
As the Staff Product Manager for Voice AI at Invoca, you will lead the development of innovative voice-first automation solutions that enhance customer engagement. You will define the product vision and strategy, ensuring alignment with company goals and market demands. Collaborating with cross-functional teams, you will prioritize features and manage the product roadmap, balancing short-term needs with long-term objectives. You will conduct user research and gather feedback to inform product decisions, ensuring that the solutions you develop meet the needs of both customers and the business. You will also be responsible for defining success metrics and analyzing product performance, using insights to drive continuous improvement. Your role will involve regular communication with stakeholders, providing updates on progress and gathering input to refine the product direction. You will mentor junior product managers and contribute to a culture of innovation and collaboration within the team.
What we offer
Invoca offers a competitive salary range of $140,000 to $200,000, along with bonus potential. You will have the opportunity to work in a fully remote environment, allowing for flexibility and work-life balance. As part of a fast-growing company, you will be at the forefront of AI-powered conversation intelligence, making a significant impact on how brands engage with consumers. We foster a collaborative culture that values diversity and inclusion, encouraging you to bring your unique perspective to the team. Join us in building the future of customer interactions through innovative voice AI solutions.
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