About Behavox
AI-driven compliance solutions for modern workplaces
Key Highlights
- $179.9 million raised to date, fueling growth and innovation
- Headquartered in Financial District, New York, NY
- Serves clients in highly regulated industries, including financial services
- Utilizes AI and machine learning to analyze unstructured data
Behavox is a leading AI-driven platform headquartered in the Financial District of New York, NY, specializing in communication surveillance for security and compliance. With $179.9 million in funding, Behavox helps organizations in the fintech and B2B sectors analyze vast amounts of unstructured com...
🎁 Benefits
Behavox offers equity and ownership options, comprehensive health insurance for employees and their families, and a robust relocation program that inc...
🌟 Culture
Behavox fosters a culture of innovation and adaptability, continuously updating its platform to meet the evolving needs of its clients. The company va...
Overview
Behavox is hiring a Customer Success Manager to ensure customer satisfaction and drive value generation. You'll leverage strong business acumen to help customers achieve their KPIs. This role requires experience in customer success management.
Job Description
Who you are
You have a strong background in customer success management, with a focus on ensuring customer satisfaction and driving value generation. Your business acumen allows you to understand customer needs and help them craft their KPIs effectively. You are proactive in identifying opportunities for upselling and ensuring zero churn by facilitating high ROI for your customers. You thrive in a collaborative environment and are passionate about helping customers succeed with their data-driven solutions.
What you'll do
In this role, you will be responsible for the end-to-end coordination and execution of functional deliverables during the delivery stage, ensuring that your customers are primed for long-term success. After the go-live phase, your primary focus will be on measuring the success of the program and guiding the customer on how to maximize the value they receive from the platform. You will work closely with cross-functional teams to address customer needs and ensure that they are leveraging the platform to its fullest potential.
What we offer
At Behavox, we foster a culture of innovation and collaboration. You will have the opportunity to work with a talented team dedicated to transforming how businesses harness their data. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in shaping the future of enterprise data management.
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