About Behavox
AI-driven compliance solutions for modern workplaces
Key Highlights
- $179.9 million raised to date, fueling growth and innovation
- Headquartered in Financial District, New York, NY
- Serves clients in highly regulated industries, including financial services
- Utilizes AI and machine learning to analyze unstructured data
Behavox is a leading AI-driven platform headquartered in the Financial District of New York, NY, specializing in communication surveillance for security and compliance. With $179.9 million in funding, Behavox helps organizations in the fintech and B2B sectors analyze vast amounts of unstructured com...
🎁 Benefits
Behavox offers equity and ownership options, comprehensive health insurance for employees and their families, and a robust relocation program that inc...
🌟 Culture
Behavox fosters a culture of innovation and adaptability, continuously updating its platform to meet the evolving needs of its clients. The company va...
Overview
Behavox is hiring a Customer Success Manager to ensure customer satisfaction and drive value generation. You'll leverage strong business acumen to help customers achieve their goals. This role requires experience in customer success management.
Job Description
Who you are
You have a strong background in customer success management, with a focus on ensuring customer satisfaction and driving value generation. Your business acumen allows you to understand customer needs and help them craft their KPIs effectively. You are skilled at facilitating high ROI for customers and expanding your book of business through upsells. You thrive in a collaborative environment and are passionate about helping customers achieve long-term success.
What you'll do
In this role, you will be responsible for the end-to-end coordination and execution of functional deliverables during the delivery stage. You will work closely with customers to ensure they are primed for long-term success following the go-live phase. Your primary focus will be on measuring the success of the program and guiding customers on how to maximize their investment. You will leverage your expertise to identify opportunities for upselling and ensure zero churn by delivering exceptional value.
What we offer
At Behavox, you will be part of a team that is shaping the future of how businesses harness data. We offer a dynamic work environment where innovation is encouraged, and your contributions will have a direct impact on our customers' success. Join us in our mission to organize enterprise data into actionable information that promotes business growth.
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