Solutions Engineer • Mid-Level

Who you are

You have a strong background in life sciences and a deep understanding of R&D processes — your experience allows you to engage effectively with senior scientific and IT leaders. You are adept at navigating complex enterprise IT environments and have a proven track record of deploying solutions that integrate with various vendor systems and legacy applications. Your familiarity with enterprise SaaS solutions enables you to present credible and valuable options to clients, ensuring their needs are met with cutting-edge technology.

You thrive in collaborative environments, working closely with internal teams such as sales leadership, account executives, and professional services — your ability to communicate effectively across departments ensures that the best solutions are presented to customers. You are comfortable in a pre-sales role, where establishing trust and credibility from the first meeting is crucial. Your technical acumen and interpersonal skills make you a valuable asset in driving customer success.

Desirable

Experience in the biotechnology sector is a plus, as it allows you to understand the unique challenges and opportunities faced by clients in this field. Familiarity with lab instruments and other scientific tools will enhance your ability to create tailored solutions that drive value for customers. You are proactive in seeking out new knowledge and staying updated on industry trends, which helps you provide innovative solutions that meet the evolving needs of the biotech landscape.

What you'll do

As an Enterprise Solution Consultant at Benchling, you will be the primary solution lead for our largest customers and prospects — your role will involve developing optimal solutions that drive significant value for clients. You will collaborate with sales leadership and account executives to understand customer requirements and present tailored solutions that leverage Benchling’s R&D Cloud. Your expertise in life sciences R&D processes will be instrumental in establishing credibility with clients and ensuring their needs are met effectively.

You will engage with senior scientific and IT leaders to understand their unique challenges and develop solutions that integrate seamlessly into their existing IT environments — your ability to interface with other vendor solutions and legacy applications will be key to your success. You will work closely with product leaders to ensure that the solutions you present are aligned with Benchling’s offerings and capabilities, driving customer satisfaction and success.

Your role will also involve participating in pre-sales activities, where you will showcase the value of Benchling’s solutions to potential clients — your strong communication skills will help you articulate the benefits of our technology and how it can accelerate their R&D processes. You will be responsible for building and maintaining relationships with key stakeholders, ensuring that Benchling is positioned as a trusted partner in their scientific endeavors.

What we offer

At Benchling, we are committed to unlocking the power of biotechnology through innovative software solutions — you will be part of a mission-driven team that is transforming the way biotech companies operate. We offer a collaborative work environment where your contributions will have a direct impact on the success of our clients and the advancement of science. Our culture encourages continuous learning and professional growth, providing you with opportunities to expand your skills and knowledge in the biotech sector.

We believe in the importance of work-life balance and offer flexible working arrangements to support your personal and professional commitments. Our competitive compensation package reflects our commitment to attracting and retaining top talent in the industry. Join us in our mission to bring modern software to modern science and make a meaningful impact in the world of biotechnology.