Solutions Engineer • Mid-Level

Who you are

You have a strong background in life sciences and a deep understanding of R&D processes — you are comfortable discussing scientific concepts with senior leaders in the biotech industry. Your experience with enterprise SaaS solutions has equipped you with the skills to navigate complex IT environments and integrate various vendor solutions. You excel in pre-sales roles, collaborating with sales leadership and account executives to present tailored solutions that meet customer needs. Your ability to establish credibility and build relationships with both internal and external stakeholders is a key strength. You are detail-oriented and thrive in environments where you can drive value for customers through innovative technology solutions.

Desirable

Experience in the biotechnology sector is a plus, as is familiarity with lab instruments and legacy applications. You are adept at working with cross-functional teams and have a proven track record of delivering successful solutions in a fast-paced environment.

What you'll do

As an Enterprise Solution Consultant at Benchling, you will be the primary solution lead for our largest customers and prospects. You will work closely with sales and product teams to develop optimal solutions that drive value for our clients. Your role will involve interfacing with complex enterprise IT environments, ensuring that our solutions integrate seamlessly with existing vendor solutions and lab instruments. You will engage with senior scientific and IT leaders to understand their needs and present tailored solutions that leverage cutting-edge technologies. Your ability to communicate effectively and establish trust will be crucial in this highly visible role. You will also contribute to the continuous improvement of our solution offerings based on customer feedback and industry trends.

What we offer

At Benchling, we are committed to unlocking the power of biotechnology through innovative software solutions. You will have the opportunity to work with some of the most innovative biotech companies in the world, helping them accelerate their R&D processes. We offer a collaborative work environment where your contributions will directly impact the success of our customers. You will have access to ongoing professional development opportunities and the chance to work with a talented team of professionals who are passionate about making a difference in the biotech industry.