About Binance
The cryptocurrency exchange platform for traders worldwide
Key Highlights
- Processes over 1.4 million orders per second
- Headquartered in Malta with 1001+ employees
- $2 billion growth equity funding raised in 2025
- Access to hundreds of digital currency pairs
Binance is a leading cryptocurrency exchange platform headquartered in Malta, processing over 1.4 million orders per second. With access to hundreds of digital currency pairs and some of the lowest trading costs in the industry, Binance has attracted a diverse user base, including both enthusiasts a...
🎁 Benefits
Binance offers competitive salaries with the option to be paid in cryptocurrency, comprehensive health insurance, and flexible working hours. Employee...
🌟 Culture
Binance fosters a fast-paced culture focused on security and execution speed, making it a top choice for cryptocurrency traders. The company values in...
Overview
Binance is hiring a Customer Service Representative fluent in Ukrainian and English to provide exceptional support to clients. You'll handle customer queries and complaints while ensuring high satisfaction standards.
Job Description
Who you are
You are an empathetic and communicative individual who thrives in a client-facing role. You possess strong problem-solving skills and can advocate for customers effectively, ensuring their needs are met with precision and care. Your ability to gather valuable feedback is crucial in enhancing the overall customer experience. You are fluent in both Ukrainian and English, allowing you to connect with a diverse clientele and provide tailored support.
What you'll do
As a Customer Service Representative at Binance, you will be responsible for handling customer queries and complaints through ticketing systems and live chat. Your role will involve assisting users with identification approval processes and ensuring they receive accurate information promptly. You will work closely with the Customer Service team to maintain exceptional service standards and contribute to high customer satisfaction levels. Your insights and feedback will play a vital role in improving our support processes and enhancing the user experience on our cryptocurrency exchange platform.
What we offer
Joining Binance means being part of a leading global blockchain ecosystem. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and the overall success of our platform. We value our employees and provide a supportive atmosphere that encourages professional growth and development. As part of our team, you will be at the forefront of the cryptocurrency revolution, helping to shape the future of finance and improve financial access for people worldwide.
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