Operations Specialist • Entry-Level

Who you are

You are someone who thrives in a fast-paced environment and enjoys working behind the scenes to keep operations running smoothly. You have a strong sense of responsibility and take pride in ensuring that the fleet is well-maintained and ready for riders. You are adaptable and can handle the physical demands of the job, including driving and relocating scooters. You understand the importance of safety and are committed to following protocols to ensure a safe environment for both yourself and the community. You are a team player who communicates effectively and collaborates with others to achieve common goals. You are excited about the opportunity to contribute to a company that is transforming urban mobility and making cities more livable.

What you'll do

As an Operations Specialist at Bird, you will play a crucial role in maintaining the fleet of electric scooters. Your primary responsibilities will include driving to various locations to deploy and relocate scooters, ensuring they are charged and ready for use. You will work overnight shifts from Friday to Sunday, from 8 pm to 4:30 am, which allows you to contribute to the operations during off-peak hours. You will also be responsible for preparing scooters for riders, which includes performing basic maintenance checks and reporting any issues that need attention. Your role is essential in ensuring that riders have access to scooters when they need them, contributing to Bird's mission of providing reliable and sustainable transportation options. You will collaborate with other team members to optimize the deployment strategy and ensure that the fleet is distributed effectively across the city. You will also engage with the community, gathering feedback and insights to help improve operations and enhance the rider experience.

What we offer

Bird offers a dynamic work environment where you can be part of a team that is dedicated to shaping the future of urban movement. You will have the opportunity to work with innovative technology and contribute to a mission-driven company that prioritizes sustainability and community engagement. As a seasonal part-time employee, you will gain valuable experience in operations and logistics within the micromobility industry. Bird is committed to fostering an inclusive and diverse workplace, welcoming individuals from all backgrounds to apply. You will be part of a collaborative team that values your input and encourages you to grow and develop your skills in a supportive environment.