About Braze
The customer engagement platform that drives connections
Key Highlights
- Headquartered in Rose Hill, New York, NY
- Over 1,000 employees and growing
- $182.7 million raised in Series D funding
- Clients include Heineken and Domino's
Braze is a leading customer engagement platform headquartered in Rose Hill, New York, NY. With over 1,000 employees, Braze has raised $182.7 million in funding through Series D rounds, serving clients like Heineken and Domino's. The platform enables brands to create personalized messaging experience...
🎁 Benefits
Braze offers a flexible vacation policy, equal paid family services including fertility benefits and parental leave, and retirement planning with matc...
🌟 Culture
Braze fosters a culture focused on building strong customer relationships through technology. The company emphasizes innovation in mobile engagement, ...
Overview
Braze is hiring a Lead Systems Administrator to oversee the reliability, security, and operational excellence of IT services. You'll lead incident response and mentor across multiple IT domains. This role requires strong technical expertise and leadership skills.
Job Description
Who you are
You have a strong background in systems administration and are ready to take on a leadership role. You thrive in environments where you can act with autonomy and accountability, and you are open to new perspectives that can enhance team performance. Your curiosity drives you to learn continuously, and you enjoy sharing your knowledge with others, fostering a collaborative atmosphere.
You possess excellent problem-solving skills and can navigate complex technical challenges with ease. Your experience in incident response and root cause analysis equips you to handle critical situations effectively. You are also a mentor at heart, eager to guide others in their professional development and share your expertise across various IT domains.
What you'll do
As the Lead Systems Administrator, you will serve as the primary escalation point for the Service Desk, ensuring that all technical issues are addressed promptly and effectively. You will lead incident response efforts, performing deep root cause analysis to prevent future occurrences. Your role will involve proactively improving systems through automation and process enhancements, ensuring operational excellence across IT services.
You will collaborate closely with other IT professionals, sharing your knowledge and expertise to elevate the team's overall performance. Your leadership will help shape the direction of IT operations, and you will be instrumental in fostering a culture of continuous improvement and innovation within the team.
What we offer
At Braze, we value our employees and strive to create a supportive and inclusive work environment. You will be part of a passionate team that is dedicated to achieving high standards and promoting teamwork. We encourage you to apply even if you don't meet every requirement, as we believe in the potential of every individual to contribute meaningfully to our mission.
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