Site Reliability Engineer • Senior

Who you are

You have a strong background in systems administration and software engineering, with a focus on ensuring site uptime and reliability. Your experience with Linux and cloud services like AWS allows you to manage and optimize infrastructure effectively. You are familiar with containerization technologies such as Docker and orchestration tools like Kubernetes, which you use to automate deployment and scaling processes. Your operational discipline ensures that you apply sound engineering principles to maintain high availability and performance of services.

You thrive in collaborative environments and are eager to share your knowledge with others. You understand the importance of teamwork and communication in achieving common goals, especially in a rapidly growing organization like Braze. Your curiosity drives you to learn continuously and adapt to new challenges, making you a valuable asset to any team.

Desirable

Experience with monitoring and alerting tools such as Prometheus and Grafana is a plus, as it helps you maintain visibility into system performance and health. Familiarity with incident management practices and a proactive approach to problem-solving will set you apart in this role. If you have a passion for improving system reliability and performance, we encourage you to apply even if you don't meet every requirement.

What you'll do

As a Senior Site Reliability Engineer at Braze, you will be responsible for keeping all internal-facing services and platforms running smoothly. You will blend your skills as a system administrator and software engineer to apply sound engineering principles and operational discipline to our environments. Your role will involve automating processes, managing infrastructure, and ensuring that our services are reliable and performant.

You will collaborate closely with development teams to design and implement scalable systems that can handle our growing user base. Your expertise in Linux and cloud technologies will be crucial as you work to optimize our infrastructure and improve deployment processes. You will also be involved in incident response, troubleshooting issues, and implementing solutions to prevent future occurrences.

Your contributions will directly impact the reliability of our services, and you will have the opportunity to mentor junior engineers, sharing your knowledge and best practices. You will play a key role in fostering a culture of accountability and continuous improvement within the team.

What we offer

At Braze, we value our employees and strive to create a supportive and inclusive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a passionate team that is dedicated to making a real impact in the industry. Join us in our mission to empower brands to deliver personalized customer experiences at scale.