About BrightEdge
Maximize your organic traffic with BrightEdge
Key Highlights
- Over 1,700 enterprise customers including Adobe & Microsoft
- $100 million raised from investors like Insight Partners
- Headquartered in San Mateo, California
- Focus on data-driven SEO and content performance
BrightEdge is a prominent SEO solution and content performance marketing platform headquartered in San Mateo, California. Trusted by over 1,700 customers, including major brands like Adobe, Microsoft, and LinkedIn, BrightEdge helps businesses optimize their organic traffic through data-driven insigh...
🎁 Benefits
BrightEdge offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
🌟 Culture
BrightEdge fosters a culture of data-driven decision-making and innovation, encouraging employees to leverage analytics to improve performance. The co...
Customer Success Manager • Mid-Level
Overview
BrightEdge is seeking a Customer Success Manager for their Agency team to drive client success in SEO initiatives. You'll collaborate closely with digital marketing agencies to optimize their use of BrightEdge technology. This role requires strong consultative and customer-facing skills.
Job Description
Who you are
You have a strong background in customer success, ideally with experience in the digital marketing or SEO space. You possess excellent consultative skills and can effectively communicate with clients to understand their needs and objectives. Your entrepreneurial spirit drives you to thrive in fast-paced environments, and you are passionate about helping clients achieve their business goals. You are adept at building relationships and have a proven track record of driving customer satisfaction and retention. You understand the importance of data analysis in optimizing marketing strategies and can leverage insights to guide clients in their SEO initiatives. You are a proactive problem solver who enjoys working collaboratively with teams to deliver exceptional results.
What you'll do
As a Customer Success Manager at BrightEdge, you will be responsible for managing relationships with leading digital marketing agencies. You will work closely with their SEO and Content teams to ensure they are effectively utilizing BrightEdge's platform to meet their strategic goals. Your role will involve onboarding new clients, providing training on the platform, and offering ongoing support to maximize their success. You will analyze client performance data and provide actionable insights to help them optimize their content marketing strategies. You will also collaborate with internal teams to relay client feedback and contribute to product improvements. Your mission is to drive client satisfaction and retention by ensuring they achieve their desired outcomes with BrightEdge technology.
What we offer
BrightEdge offers a dynamic and results-oriented work environment where you can thrive and grow your career. You will have the opportunity to work with cutting-edge technology in the SEO space and make a significant impact on client success. We value our team members and provide a supportive culture that encourages collaboration and innovation. You will have access to professional development opportunities to enhance your skills and advance your career. Join us at BrightEdge and be part of a team that is redefining the future of content performance marketing.
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