About BrightEdge
Maximize your organic traffic with BrightEdge
Key Highlights
- Over 1,700 enterprise customers including Adobe & Microsoft
- $100 million raised from investors like Insight Partners
- Headquartered in San Mateo, California
- Focus on data-driven SEO and content performance
BrightEdge is a prominent SEO solution and content performance marketing platform headquartered in San Mateo, California. Trusted by over 1,700 customers, including major brands like Adobe, Microsoft, and LinkedIn, BrightEdge helps businesses optimize their organic traffic through data-driven insigh...
🎁 Benefits
BrightEdge offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
🌟 Culture
BrightEdge fosters a culture of data-driven decision-making and innovation, encouraging employees to leverage analytics to improve performance. The co...
Customer Success Manager • Mid-Level
Overview
BrightEdge is hiring a Customer Success Manager to serve as a strategic partner for customers, helping them achieve their digital marketing goals. This role requires strong relationship management and data-driven problem-solving skills.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within the digital marketing or SEO space. You excel at building relationships and have a knack for understanding customer needs, translating them into actionable strategies that drive success. Your analytical mindset allows you to leverage data to inform decisions and optimize customer outcomes. You are a proactive communicator, capable of engaging with various stakeholders to ensure alignment and satisfaction. You thrive in collaborative environments and enjoy working with cross-functional teams to deliver tailored solutions that meet customer objectives.
What you'll do
As a Customer Success Manager at BrightEdge, you will manage a portfolio of customers, acting as their trusted advisor and strategic partner. You will help clients navigate the BrightEdge platform, ensuring they understand how to leverage its features to meet their digital marketing goals. Your role will involve onboarding new customers, providing ongoing support, and identifying opportunities for upselling additional services. You will work closely with internal teams to anticipate challenges and craft solutions that enhance customer satisfaction and retention. Success in this role means not only supporting customers but also accelerating their digital performance and return on investment.
What we offer
BrightEdge fosters a collaborative and supportive work environment where innovative ideas are encouraged. You will have the opportunity to work with a talented team dedicated to helping customers succeed in their digital marketing efforts. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the company. Join us to shape the future of search and make a meaningful impact in the digital marketing landscape.
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