About BrightEdge
Maximize your organic traffic with BrightEdge
Key Highlights
- Over 1,700 enterprise customers including Adobe & Microsoft
- $100 million raised from investors like Insight Partners
- Headquartered in San Mateo, California
- Focus on data-driven SEO and content performance
BrightEdge is a prominent SEO solution and content performance marketing platform headquartered in San Mateo, California. Trusted by over 1,700 customers, including major brands like Adobe, Microsoft, and LinkedIn, BrightEdge helps businesses optimize their organic traffic through data-driven insigh...
🎁 Benefits
BrightEdge offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
🌟 Culture
BrightEdge fosters a culture of data-driven decision-making and innovation, encouraging employees to leverage analytics to improve performance. The co...
Customer Success Manager • Mid-Level
Overview
BrightEdge is hiring a Customer Success Manager to serve as a strategic partner for customers, helping them achieve their digital marketing goals. This role requires strong relationship management and data-driven problem-solving skills.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within the digital marketing or SEO space. You excel at building relationships and have a knack for understanding customer needs — your ability to translate complex concepts into actionable insights sets you apart. You are data-driven and enjoy using analytics to inform your strategies and decisions, ensuring that your customers achieve measurable success. You thrive in collaborative environments and are comfortable working cross-functionally with various teams to deliver tailored solutions. Your communication skills are top-notch, allowing you to effectively convey insights and best practices to customers and internal stakeholders alike.
What you'll do
As a Customer Success Manager at BrightEdge, you will manage a portfolio of customers, acting as their trusted advisor and strategic partner. You will help customers navigate the BrightEdge platform, ensuring they leverage its capabilities to meet their organic search goals. Your role will involve onboarding new clients, providing ongoing support, and identifying opportunities for upselling additional services. You will work closely with internal teams to anticipate challenges and craft tailored solutions that drive business impact. Success in this role means not only supporting customers but also accelerating their digital performance and return on investment.
What we offer
At BrightEdge, you will be part of a collaborative and supportive environment where your ideas are valued. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work alongside talented teammates who are passionate about shaping the future of digital marketing. Join us and make a meaningful impact in the world of SEO and content performance.
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