About BrightEdge
Maximize your organic traffic with BrightEdge
Key Highlights
- Over 1,700 enterprise customers including Adobe & Microsoft
- $100 million raised from investors like Insight Partners
- Headquartered in San Mateo, California
- Focus on data-driven SEO and content performance
BrightEdge is a prominent SEO solution and content performance marketing platform headquartered in San Mateo, California. Trusted by over 1,700 customers, including major brands like Adobe, Microsoft, and LinkedIn, BrightEdge helps businesses optimize their organic traffic through data-driven insigh...
🎁 Benefits
BrightEdge offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
🌟 Culture
BrightEdge fosters a culture of data-driven decision-making and innovation, encouraging employees to leverage analytics to improve performance. The co...
Customer Success Manager • Mid-Level
Skills & Technologies
Overview
BrightEdge is hiring a Customer Success Manager to drive impact for their sophisticated customers in search marketing analytics. You'll ensure the platform is tailored to meet customer needs and help them achieve their organic search goals. This role requires experience in SEO and customer success management.
Job Description
Who you are
You have a strong background in customer success management, particularly in the realm of search marketing analytics. With a passion for SEO, you understand how to leverage data and insights to drive meaningful results for clients. Your experience working with sophisticated customers has equipped you with the skills to tailor solutions that meet diverse organizational needs.
You excel in building relationships and have a knack for communicating the value of SEO analytics to various stakeholders. Your ability to evangelize the benefits of a well-implemented SEO environment sets you apart. You thrive in collaborative environments and enjoy working alongside talented teams to solve complex problems.
What you'll do
As a Customer Success Manager at BrightEdge, you will be the primary point of contact for your customers, guiding them through the entire lifecycle from onboarding to ongoing support. You will work closely with clients to ensure they are maximizing the value of the BrightEdge platform, helping them achieve their organic search goals through tailored strategies and insights.
You will be responsible for conducting regular check-ins with customers, providing training on the platform, and addressing any challenges they may face. Your role will involve analyzing customer data to identify opportunities for improvement and growth, ensuring that clients are not only satisfied but also seeing tangible results from their investment in BrightEdge.
What we offer
BrightEdge fosters a collaborative and supportive environment where your ideas are valued. You will have the opportunity to work with a diverse team of professionals dedicated to helping clients succeed in their digital marketing efforts. We offer competitive compensation and benefits, along with opportunities for professional development and growth within the company.
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