About BrightEdge
Maximize your organic traffic with BrightEdge
Key Highlights
- Over 1,700 enterprise customers including Adobe & Microsoft
- $100 million raised from investors like Insight Partners
- Headquartered in San Mateo, California
- Focus on data-driven SEO and content performance
BrightEdge is a prominent SEO solution and content performance marketing platform headquartered in San Mateo, California. Trusted by over 1,700 customers, including major brands like Adobe, Microsoft, and LinkedIn, BrightEdge helps businesses optimize their organic traffic through data-driven insigh...
🎁 Benefits
BrightEdge offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
🌟 Culture
BrightEdge fosters a culture of data-driven decision-making and innovation, encouraging employees to leverage analytics to improve performance. The co...
Customer Success Manager • Mid-Level
Skills & Technologies
Overview
BrightEdge is hiring a Customer Success Manager to drive impact for their sophisticated customers in search marketing analytics. You'll ensure the platform is tailored to meet customer needs and help them achieve their organic search goals.
Job Description
Who you are
You have a strong background in customer success and a passion for search marketing analytics — your experience allows you to effectively communicate the value of SEO data to clients and help them implement successful strategies. You thrive in collaborative environments and enjoy working closely with customers to understand their unique needs and challenges.
Your expertise in SEO and digital marketing enables you to guide customers through the onboarding process and beyond — you are adept at building relationships and ensuring that clients maximize the value of the BrightEdge platform. You are a problem solver who enjoys tackling complex challenges and finding innovative solutions that drive results for your customers.
What you'll do
As a Customer Success Manager at BrightEdge, you will be responsible for managing the customer lifecycle from launch to ongoing support — you will work closely with clients to ensure they are effectively utilizing the BrightEdge platform to achieve their organic search goals. You will evangelize the value of SEO analytics and provide strategic guidance to help customers optimize their digital content.
You will collaborate with various teams within BrightEdge to tailor the platform to meet the specific needs of large organizations — your role will involve understanding customer requirements and translating them into actionable insights that drive business results. You will also be responsible for monitoring customer satisfaction and proactively addressing any issues that arise.
What we offer
BrightEdge offers a supportive and collaborative work environment where your ideas are valued — you will have the opportunity to work with a talented team and contribute to the success of leading brands across the globe. We provide ongoing training and development opportunities to help you grow in your career and stay at the forefront of the SEO industry. Join us in shaping the future of digital marketing and making a meaningful impact for our customers.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at BrightEdge.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success Manager
BrightEdge is hiring a Customer Success Manager to drive impact for their sophisticated customers in search marketing analytics. You'll ensure the platform is tailored to meet customer needs and help them achieve their organic search goals. This role requires experience in SEO and customer success management.
Customer Success Manager
BrightEdge is hiring a Customer Success Manager to serve as a strategic partner for customers, helping them achieve their digital marketing goals. This role requires strong relationship management and data-driven problem-solving skills.
Customer Success Manager
Tanium is hiring a Customer Success Manager to ensure customers receive value from their investment in Tanium. You'll collaborate with various teams to drive customer engagement and retention. This role requires strong relationship management skills.
Customer Success Manager
Hook is seeking a Customer Success Manager to partner with their growing customer base and ensure measurable success. You'll leverage your expertise in customer success to drive engagement and value realization. This role requires experience in customer success management.
Account Manager
Hook is hiring an Account Manager to partner with their growing customer base, ensuring measurable success with their AI-driven solutions. This role requires strong customer success expertise and the ability to engage with customer success professionals.