Solutions Engineer • Lead

Who you are

You are a mission-driven leader with a strong background in solutions engineering and a passion for tackling digital fraud and mistrust. With experience in managing technical teams, you understand the importance of customer outcomes and are skilled at navigating the complexities of pre-sales qualification and solution design. You thrive in collaborative environments and are adept at working with cross-functional teams to drive success.

You possess excellent communication skills, enabling you to articulate technical concepts to both technical and non-technical stakeholders. Your strategic mindset allows you to identify opportunities for improvement and innovation within the solutions engineering process. You are committed to fostering a culture of growth and empowerment within your team, ensuring that everyone feels valued and supported.

What you'll do

As the Head of Solutions Engineering, you will lead a team responsible for the entire technical lifecycle, from initial pre-sales qualification through to implementation and go-live. You will collaborate closely with sales, product, and engineering teams to design solutions that meet customer needs and drive business success. Your role will involve overseeing proof of concepts (POCs) and pilots, ensuring that they align with customer expectations and deliver tangible results.

You will be instrumental in shaping customer outcomes by leveraging your technical expertise and understanding of the market landscape. Your leadership will guide your team in developing innovative solutions that enhance security and compliance for businesses. You will also play a key role in mentoring and developing your team members, providing them with the resources and support they need to excel in their roles.

What we offer

At Bureau, we are committed to your growth and development. You will have access to a range of learning resources and mentorship opportunities to help you advance your career. We celebrate homegrown leaders and encourage continuous learning, ensuring that you have the tools you need to succeed in a fast-paced environment. Join us in shaping the future of digital trust and making a meaningful impact in the industry.