Business Operations • Entry-Level

Who you are

You are detail-oriented and committed to maintaining the integrity and accuracy of data shared with carriers. As a Configuration Specialist, you thrive in a role that requires you to be proactive and organized, ensuring that all tasks are completed efficiently and effectively. You understand the importance of following established processes and are comfortable collaborating with internal partners to achieve project goals. Your ability to manage multiple tasks and prioritize effectively makes you an ideal candidate for this position.

You have a strong sense of responsibility and take pride in your work, ensuring that all system configurations are completed according to requirements documentation. You are a doer, someone who takes initiative and is not afraid to tackle challenges head-on. Your attention to detail allows you to perform self-quality assurance on all system build work, ensuring that everything meets the necessary standards.

You are adaptable and open to learning, ready to engage with new processes and technologies as they arise. You understand that the role of a Configuration Specialist is crucial in supporting clients and their employees in accessing their benefits. You are committed to continuous improvement and are always looking for ways to enhance your skills and contribute to the team's success.

Desirable

While specific technical skills are not mentioned, familiarity with benefits technology or SaaS platforms would be advantageous. A background in HR or client services could also enhance your understanding of the role's requirements and expectations.

What you'll do

In this role, you will participate in all raw materials review and validation, ensuring that the system configuration aligns with the requirements documentation. You will support and follow key work process flows for Annual Enrollment, New Services Implementation, as well as Acquisitions and Divestitures system build requirements. Your responsibilities will include completing self-QA on all system build work and establishing global process documentation while reporting any discrepancies.

You will engage in daily touch-bases with necessary internal partners associated with current projects or tasks, maintaining clear communication and collaboration. Your role will be pivotal in accurately maintaining capacity and productivity measurements, contributing to the overall efficiency of the team. You will be expected to uphold Businessolver's service-oriented culture, ensuring client delight through your meticulous work.

What we offer

Businessolver provides a supportive and inclusive work environment where you can thrive as a Configuration Specialist. You will have the opportunity to work remotely, allowing for flexibility in your work-life balance. The company values its employees and is committed to fostering a culture of growth and development. You will be part of a team that is dedicated to delivering market-changing benefits technology and services, making a meaningful impact on clients and their employees.

As a Configuration Specialist, you will gain valuable experience in the benefits technology sector, enhancing your skills and knowledge in a rapidly evolving field. Businessolver encourages you to apply even if your experience doesn't match every requirement, as they believe in the potential of every candidate to contribute to their mission.