Operations Manager • Mid-Level

Who you are

You have a strong background in logistics and operations management, with experience leading teams and projects that drive efficiency and service quality. You understand the importance of customer satisfaction and are committed to delivering exceptional service to both corporate clients and drivers. Your analytical skills allow you to identify opportunities for improvement and implement effective solutions that scale. You thrive in collaborative environments, working closely with global and local teams to achieve common goals. You are passionate about sustainable urban mobility and are eager to contribute to a mission that aligns with your values.

What you'll do

As the Logistics Operations Manager at Cabify, you will be responsible for overseeing all service indicators related to corporate clients and drivers. You will lead initiatives aimed at improving operational efficiency and enhancing the overall customer experience. This includes identifying areas for process optimization and implementing automation solutions to streamline tasks. You will collaborate with global teams to ensure that best practices are shared and adopted across the organization. Your role will also involve analyzing data to inform decision-making and drive continuous improvement in service delivery. You will play a key role in supporting the company's growth and expansion efforts, ensuring that operational capabilities align with business objectives.

What we offer

Cabify offers a competitive salary and an indefinite contract, along with a wellness bonus that can be used for medical expenses and various stores. You will enjoy additional rest days, recharge days, and a flexible work schedule with a hybrid or full remote model. We also organize fun events for team bonding and provide a monthly credit for use in our Cabify app. Join us in making urban mobility more sustainable and efficient while developing your talents in a supportive environment.