About Camunda
Automate your business processes with Camunda
Key Highlights
- Over 1,000 enterprise customers including Deutsche Telekom & Vodafone
- $100M raised in funding from investors like Highland Europe
- Headquartered in Berlin, with a global presence
- Open-source platform for workflow and decision automation
Camunda, headquartered in Berlin, Germany, provides an open-source platform for workflow and decision automation, enabling organizations to optimize their business processes. Trusted by over 1,000 customers, including major companies like Deutsche Telekom and Vodafone, Camunda has raised $100M in fu...
π Benefits
Camunda offers competitive salaries, equity options, flexible remote work policies, generous PTO, and a learning budget for professional development....
π Culture
Camunda fosters a culture of transparency and collaboration, emphasizing open-source principles and encouraging contributions from all employees to dr...
Overview
Camunda is hiring a Manager of Customer Success for the DACH/Nordics region to lead a team of Customer Success Managers. You'll focus on empowering your team to deliver exceptional value and drive customer retention. This role requires strong leadership and strategic thinking skills.
Job Description
Who you are
You have a proven track record in customer success management, ideally within the tech or enterprise software industry β you've successfully led teams and driven customer engagement strategies that enhance retention and satisfaction. Your leadership style balances strategic thinking with empathy, allowing you to connect with both your team and customers effectively.
You understand the intricacies of process orchestration and automation β your experience enables you to guide your team in helping enterprise customers achieve meaningful business outcomes. You are adept at fostering a culture of collaboration and accountability, ensuring that your team feels empowered to deliver exceptional value.
What you'll do
As the Manager of Customer Success at Camunda, you will lead a passionate team of Customer Success Managers who are dedicated to helping enterprise customers navigate their journey with our automation solutions. You will be responsible for shaping the customer success strategy, focusing on retention and expansion through strong partnerships with our clients.
You will work closely with cross-functional teams to ensure that customer feedback is integrated into our product development process, enhancing the overall customer experience. Your role will involve mentoring and developing your team, providing them with the tools and resources they need to succeed in their roles.
You will analyze customer data to identify trends and opportunities for improvement, using insights to drive strategic initiatives that enhance customer satisfaction and loyalty. Your leadership will be crucial in establishing best practices for customer engagement and success metrics.
What we offer
At Camunda, we pride ourselves on being a fully remote, global company that values flexibility and work-life balance. We offer competitive compensation packages and opportunities for professional growth within a rapidly expanding organization. Join us and be part of a team that is rewriting the rules of modern business and making a real impact in the world of enterprise automation.
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