Customer Operations • Senior

Who you are

You have a strong background in customer data engineering and a passion for empowering customers to unlock the full potential of software products. You thrive in collaborative environments and enjoy working with diverse teams to solve complex challenges. Your experience includes leading engineering teams and managing data integrations, ensuring that customer needs are met effectively. You are a humble learner who is committed to continuous improvement and innovation in your work.

You possess excellent communication skills, allowing you to articulate technical concepts to non-technical stakeholders. You understand the importance of building best-in-class products and are dedicated to delivering high-quality solutions that drive customer success. You have a proven track record of managing projects and leading teams to achieve ambitious goals.

What you'll do

As a Senior Manager in Customer Data Engineering, you will lead a talented team focused on building and managing custom data integrations for CaptivateIQ's customers. You will oversee the development of innovative solutions that enhance the customer experience and drive sales performance. Your role will involve collaborating with cross-functional teams to ensure that customer data is effectively utilized within the CaptivateIQ platform.

You will be responsible for setting the strategic direction of the Customer Data Engineering team, ensuring alignment with company goals and customer needs. You will mentor and develop team members, fostering a culture of collaboration and continuous learning. Your leadership will be crucial in driving the success of customer product implementations and ensuring that the engineering team delivers high-quality results.

What we offer

CaptivateIQ provides a dynamic work environment where you can make a significant impact on the success of our customers. We offer flexible work arrangements, including hybrid and remote options, to accommodate your needs. Our team is committed to innovation and excellence, and we encourage you to apply even if your experience doesn't match every requirement. Join us in transforming the way companies manage sales performance and be part of a fast-growing team dedicated to solving complex challenges.