Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your strong communication skills allow you to connect with diverse individuals and make their car-buying experience enjoyable. You are adaptable and ready to work flexible hours, including weekends, to meet customer needs. You understand the importance of teamwork and are eager to contribute to a positive workplace culture.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will assist customers with their inquiries, ensuring they have all the information they need to make informed decisions. Your role will involve engaging with the local community, promoting Carvana's mission, and participating in events that enhance customer relationships. You will also be responsible for managing customer feedback and working collaboratively with your team to improve service delivery.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $19/hr within your first year. We believe in investing in our team members' success, providing a supportive environment where you can thrive. Additionally, you will have access to performance-based incentive programs that can further enhance your earnings. Join us in reintroducing happiness into the car-buying process and be part of a rapidly growing company that values its employees.