Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your ability to communicate effectively and empathetically makes you a natural fit for this role. You are adaptable and willing to work flexible hours, including weekends, to meet the needs of our customers. You understand the importance of teamwork and are eager to contribute to a positive work culture. You are excited about the opportunity to grow your career with Carvana, a leader in the automotive retail industry.

What you'll do

As a Customer Service Delivery Advocate, you will be the face of Carvana, delivering happiness to customers during their car-buying journey. You will assist customers with inquiries, provide information about our services, and ensure a seamless experience from start to finish. Your role will involve engaging with customers both in person and through various communication channels, addressing their needs and concerns promptly. You will also have the opportunity to participate in community initiatives, helping to reintroduce happiness into the car-buying process. Your performance will be recognized through our merit-based program, allowing you to unlock significant growth opportunities.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr with opportunities for performance-based increases every 90 days. You will be part of a supportive team that invests in your success, providing you with the tools and resources needed to excel in your role. We believe in fostering a culture of growth and development, ensuring that as our team members grow, we grow as a company. Join us in making a difference in the automotive retail space and enjoy a fulfilling career with Carvana.