Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy engaging with customers to ensure their satisfaction. Your ability to communicate effectively and empathetically makes you a natural fit for this role. You are adaptable and willing to work flexible hours, including weekends, to meet customer needs. You understand the importance of building relationships and are excited about the opportunity to contribute to a positive car-buying experience.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve addressing customer inquiries, resolving issues, and providing support throughout the buying process. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. Your performance will directly impact your earning potential, with opportunities for growth based on your contributions.

What we offer

Carvana offers a competitive starting hourly rate of $18/hr, with significant growth opportunities based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $20/hr within your first year. We are committed to investing in our team members' success, providing a supportive environment where you can grow your career. Additionally, you will enjoy benefits and perks that reflect our commitment to your development and well-being.