Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of customer satisfaction and are eager to contribute to a positive car-buying experience. You possess a valid driver's license and are able to communicate effectively in English, ensuring that you can engage with customers and address their needs.

You are ready to embrace the 'Hauler-Life' and are flexible with your availability, as the role requires working various shifts throughout the week. You thrive in a dynamic environment and are excited about the opportunity to grow your career with Carvana, the fastest-growing used automotive retailer in U.S. history.

What you'll do

As a Customer Service Delivery Driver, your primary responsibility will be to deliver vehicles to customers, ensuring that each delivery is a positive experience. You will engage with customers at their driveways, providing them with the necessary information about their new vehicle and answering any questions they may have. Your role will also involve participating in local community events to promote Carvana's mission of reintroducing happiness into the car-buying process.

You will be part of a team that values customer advocacy and strives to exceed expectations. Your performance will directly impact your earning potential, as Carvana offers a performance-based Careers Not Jobs program that allows you to increase your pay every 90 days based on your achievements. You will also have the opportunity to participate in various incentive programs that may be available at your location.

What we offer

Carvana is committed to investing in the success of its team members. You will start with a competitive hourly rate of $20/hr, with opportunities for growth based on your performance. The pay can increase to $22/hr within your first year, reflecting your contributions to the team. In addition to competitive compensation, Carvana provides a supportive work environment that encourages personal and professional development.

You will enjoy a rotating schedule that allows for flexibility in your work-life balance. Carvana values its employees and is dedicated to fostering a culture of growth and success. Join us in making a difference in the car-buying experience and be part of a team that is changing the automotive retail landscape.