About Carvana
The online car buying experience redefined
Key Highlights
- Public company (NYSE: CVNA) with a $2.5B valuation
- Sold over 1 million vehicles since inception
- Operates in 300+ markets across the U.S.
- Headquartered in Tempe, Arizona
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
🎁 Benefits
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
🌟 Culture
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Overview
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. This role requires at least 2 years of customer-facing experience and offers a competitive starting pay of $18/hr with growth opportunities.
Job Description
Who you are
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and are eager to contribute to a team that is redefining the car-buying process. Your communication skills are top-notch, allowing you to connect with customers and understand their needs effectively. You are adaptable and ready to work flexible hours, including weekends, to ensure customer satisfaction. You possess a valid driver's license and are able to read, write, speak, and understand English fluently. You are excited about the opportunity to grow your career with a company that values its team members and invests in their success.
What you'll do
As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers both in person and over the phone, addressing their inquiries and ensuring a smooth experience from start to finish. Your role will involve coordinating vehicle deliveries and assisting customers with any issues that may arise. You will also have the opportunity to get involved in local community initiatives, helping to foster a positive image of Carvana. Your commitment to customer satisfaction will be key as you work to build lasting relationships with customers and contribute to the company's growth.
What we offer
Carvana offers a competitive starting hourly rate of $18/hr, with opportunities for performance-based pay increases every 90 days. You can progress from $18/hr to $20/hr within your first year based on your performance. The company is dedicated to investing in its team members' success, providing various benefits and perks to support your growth. You will be part of a dynamic team that values collaboration and community engagement, making a meaningful impact in the lives of customers. Join us in reintroducing happiness into the car-buying process and take the next step in your career with Carvana.
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