Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of building relationships and creating happiness in the customer experience. You are adaptable and ready to work flexible hours, including weekends, to meet customer needs. You possess strong communication skills and can effectively engage with customers in various situations. You are eager to grow your career in a fast-paced environment and are excited about the opportunity to be part of a rapidly growing company.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a positive experience from start to finish. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. Your role will require you to be available for shifts that may include early mornings, late evenings, and weekends, as customer satisfaction is a top priority. You will be part of a team that values performance and offers significant growth opportunities based on your contributions.

What we offer

Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for growth based on performance. You can expect to see pay increases every few months as you progress in your role. The company is committed to investing in your success, providing you with the tools and support needed to thrive. You will be part of a culture that values teamwork and community involvement, making a real impact in the lives of customers. Join us in transforming the car-buying experience and enjoy the benefits of being part of a dynamic and innovative company.