Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of building relationships and creating positive experiences for customers. Your communication skills are strong, allowing you to effectively engage with a diverse range of individuals. You are adaptable and can thrive in a fast-paced environment, ready to tackle challenges as they arise. You are committed to contributing to a positive workplace culture and enjoy being part of a team that values collaboration and support.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be at the forefront of enhancing the customer experience. You will engage with customers during their car-buying journey, ensuring they feel valued and supported. Your role will involve delivering happiness to customers on the driveway and participating in local community events to promote Carvana's mission. You will be required to work flexible hours, including weekends, to meet customer needs and ensure satisfaction. Your contributions will help reintroduce happiness into the car-buying process, making it a memorable experience for all.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $19/hr within your first year. We believe in investing in our team members' success, providing various performance-based incentive programs to unlock greater earnings. Our culture emphasizes growth and development, ensuring that as you progress in your career, you will have the support and resources needed to succeed.