Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You thrive in a fast-paced environment and enjoy building relationships with customers, ensuring they have a positive experience throughout the car-buying process. Your communication skills are top-notch, allowing you to effectively engage with customers and address their needs. You are adaptable and willing to work flexible hours, including weekends, to meet the demands of the role. You understand the importance of teamwork and are eager to contribute to a positive work culture.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers as they receive their vehicles. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve not only delivering cars but also getting involved in local community initiatives, helping to reintroduce happiness into the car-buying process. You will be responsible for maintaining a positive attitude and providing excellent service, which is crucial to Carvana's mission of transforming the automotive retail experience.

What we offer

Carvana offers a competitive starting hourly rate of $18/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $20/hr within your first year. We invest in our team members' success, providing a supportive environment where you can thrive and grow your career. Additionally, you will have access to performance-based incentive programs that can further enhance your earnings. Join us in our mission to change the way people buy cars and enjoy a fulfilling career with Carvana.