Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are eager to build a career in a fast-paced environment. You understand the importance of delivering happiness to customers and are ready to lead the charge in reintroducing joy into the car-buying process. Your communication skills are top-notch, allowing you to connect with customers effectively and ensure their needs are met. You are adaptable and willing to work flexible hours, including weekends, to provide exceptional service. You possess a valid driver's license and are at least 21 years of age, ensuring you can fulfill the role's requirements.

What you'll do

As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a positive experience from start to finish. Your role will involve not only assisting customers but also getting involved in local community initiatives, helping to strengthen Carvana's presence and reputation. You will work in a dynamic environment where your contributions directly impact customer satisfaction and company growth.

What we offer

Carvana offers a competitive starting hourly rate of $20/hr, with opportunities for significant growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $22/hr within your first year through our performance-based Careers Not Jobs program. We invest in our team members' success, providing a supportive environment where you can thrive and grow. Additionally, you will have access to various performance-based incentive programs that can further enhance your earnings. Join us and be part of a company that values your growth and happiness.