Customer Operations • Entry-Level

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of creating a positive experience for customers and are eager to contribute to a team that values happiness in the car-buying process. You possess a valid driver's license and are able to communicate effectively in English, ensuring that you can engage with customers and represent Carvana positively.

You are ready to embrace the 'Hauler-Life' and are flexible with your availability, willing to work various shifts throughout the week. Your commitment to customer satisfaction drives you to go above and beyond in every interaction, making you a valuable advocate for Carvana.

What you'll do

As a Customer Delivery Driver, you will be responsible for delivering vehicles directly to customers, ensuring that each delivery is a positive experience. You will engage with customers upon delivery, answering any questions they may have and providing them with the necessary information about their new vehicle. Your role will also involve participating in community events to promote Carvana and enhance its reputation as a customer-centric company.

You will work closely with your team to coordinate deliveries and ensure that all logistics are handled smoothly. Your ability to adapt to changing schedules and customer needs will be crucial in this fast-paced environment. You will also have opportunities to grow within the company, with performance-based merit increases available every 90 days.

What we offer

Carvana offers a competitive starting hourly rate of $17, with opportunities for growth based on performance. You can expect to see your pay increase as you progress through our Careers Not Jobs program, which rewards your hard work and dedication. We believe in investing in our team members' success, providing them with the tools and support they need to thrive in their roles.

In addition to competitive pay, you will enjoy a supportive work environment that values teamwork and community involvement. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission of reintroducing happiness into the car-buying process.