About Carvana
The online car buying experience redefined
Key Highlights
- Public company (NYSE: CVNA) with a $2.5B valuation
- Sold over 1 million vehicles since inception
- Operates in 300+ markets across the U.S.
- Headquartered in Tempe, Arizona
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
🎁 Benefits
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
🌟 Culture
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Account Manager • Mid-Level
Overview
Carvana is hiring a Commercial Accounts Manager to lead the customer service experience for designated commercial accounts at ADESA. You'll develop a high-performing team and ensure maximum production and profitability of the commercial business. This position requires strong leadership and operational understanding.
Job Description
Who you are
You have a strong background in customer service and account management, with a proven track record of leading teams to exceed expectations. Your leadership style fosters collaboration and a sense of community, aligning with our 'we' versus 'I' culture. You understand the nuances of operational and administrative processes, particularly in a commercial context, and are adept at navigating the complexities of customer relationships.
You thrive in a fast-paced environment and are excited about the opportunity to contribute to a growing company. Your ability to communicate effectively with both internal teams and external clients ensures that you can act as a liaison between the auction and commercial account representatives, facilitating smooth operations and vehicle preparation accuracy.
What you'll do
In this role, you will lead the commercial account team, focusing on maximizing production and profitability. You will be responsible for developing strategies that enhance the customer service experience for our commercial accounts, ensuring that your team is equipped to meet and exceed client expectations. You will maintain a strong understanding of operational processes and work closely with various stakeholders to support vehicle preparation accuracy.
Your leadership will be crucial in driving the team's performance, and you will be expected to implement best practices that align with our company's goals. You will also play a key role in fostering a positive team culture, encouraging collaboration and support among team members as they work towards common objectives.
What we offer
At Carvana, we are committed to creating a supportive and engaging work environment. We offer competitive salaries, with a range of $70,000 to $90,000, along with equity eligibility. As part of our team, you will have the opportunity to grow with us as we expand our operations and invest in our facilities. We believe in the potential of our employees and are excited to see you thrive in your career with us.
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