Technical Account Manager • Lead

Who you are

You have extensive experience in supply chain management and optimization, ideally with a focus on technology solutions. Your ability to understand complex supply chain challenges allows you to design effective strategies that align with customer goals. You possess strong communication skills, enabling you to work effectively with both technical teams and business stakeholders. Your background in consulting or technical deployment gives you a unique perspective on how to implement solutions that drive value for customers. You are proactive in identifying customer pain points and have a track record of successful project execution. You thrive in collaborative environments and enjoy working closely with clients to ensure their success. You are passionate about leveraging technology to improve business processes and are eager to contribute to a leading SaaS firm.

What you'll do

As a Lead Supply Chain Optimization Deployment Architect at Celonis, you will work directly with strategic customers to address their toughest supply chain challenges. You will utilize your deep domain knowledge to design and optimize innovative solutions that leverage the Celonis Process Intelligence platform. Your role will involve engaging with customers throughout the entire lifecycle, from pre-sales discussions to post-sales support, ensuring that their strategic supply chain vision is realized. You will be responsible for identifying key use cases that can transform customer operations and drive significant improvements in productivity. You will collaborate with cross-functional teams to ensure successful project execution and deliver clear value to customers. Your expertise will help guide customers in adopting process intelligence and optimizing their core business operations. You will also contribute to the development of best practices and enablement programs that enhance the overall customer experience.

What we offer

At Celonis, you will be part of a dynamic team that is dedicated to transforming business processes through innovative technology. We offer a collaborative work environment where your contributions will have a direct impact on our customers' success. You will have access to ongoing professional development opportunities and be encouraged to share your insights and expertise with your colleagues. We believe in fostering a culture of continuous improvement and support your growth within the organization. Join us in our mission to unlock productivity and drive meaningful change in the world of supply chain management.