About Checkr
Revolutionizing background checks with AI technology
Key Highlights
- Over 10,000 customers including Uber and Instacart
- $220 million raised with a valuation of $4.6 billion
- Headquartered in San Francisco, California
- Approximately 600 employees focused on technology and fairness
Checkr is a leading background check platform headquartered in San Francisco, California, leveraging artificial intelligence to streamline the hiring process. Trusted by over 10,000 customers, including Uber and Instacart, Checkr has raised $220 million in funding, achieving a valuation of $4.6 bill...
π Benefits
Checkr offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a compr...
π Culture
Checkr fosters a culture of inclusivity and transparency, prioritizing fairness in hiring practices. The company values innovation and encourages empl...
Overview
Checkr is hiring a Senior Principal Customer Success Manager to lead strategic partnerships with high-value clients. You'll drive product adoption and deepen relationships with key stakeholders. This role requires strong communication and strategic alignment skills.
Job Description
Who you are
You have extensive experience in customer success management, particularly with high-value partnerships β you've successfully navigated complex client relationships and understand the nuances of strategic account management. Your ability to communicate effectively with executive stakeholders sets you apart, allowing you to act as a trusted advisor and advocate for your clients.
You thrive in collaborative environments, working alongside cross-functional teams to drive product adoption and growth β your strategic mindset enables you to align customer needs with business objectives, ensuring mutual success. You are adept at building trust and rapport with clients, quickly earning their confidence through polished communication and a strong executive presence.
What you'll do
As a Senior Principal Customer Success Manager at Checkr, you will be the lead advocate for our most complex and highest-value partnerships β you will manage a select portfolio of our largest clients, ensuring their success and satisfaction with our data platform. Your role will involve driving product adoption and growth, leveraging your deep understanding of customer needs to enhance their experience with our services.
You will work closely with the customerβs leadership team, facilitating strategic discussions that align their goals with our offerings β your ability to communicate effectively will be crucial in fostering strong relationships and ensuring the overall health of your accounts. You will also collaborate with internal teams to address client needs and drive continuous improvement in our services.
What we offer
At Checkr, we are committed to building a diverse and inclusive workplace β we encourage you to apply even if your experience doesn't match every requirement. We offer competitive compensation and benefits, along with opportunities for professional growth and development within a dynamic team environment. Join us in our mission to power safe and fair decisions through innovative technology.
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