Ai Engineer • Senior

Who you are

You have a strong background in artificial intelligence and machine learning, with a passion for developing innovative solutions that enhance customer experiences. Your experience includes designing and implementing complex systems that utilize multiple autonomous agents to perform intricate tasks. You are skilled in defining communication protocols and standardized interfaces for service consumption through APIs, ensuring efficiency and collaboration among system agents.

You possess expertise in developing interactive systems that integrate vector databases and embedding models, providing dynamic contexts for users across various platforms, including web and messaging applications. Your knowledge extends to creating intelligent agents that utilize prompt chaining and integrate with external systems, such as customer service centers, to improve user interactions. You thrive in challenging projects that have a significant impact on customer service through the application of AI.

What you'll do

In this role, you will be responsible for architecting and implementing AI systems that facilitate automated and personalized customer service experiences. You will design systems composed of multiple autonomous agents that interact to execute complex service tasks, ensuring seamless communication and efficiency. Your work will involve developing interactive systems that leverage advanced AI techniques, integrating various data sources to provide users with relevant and timely information.

You will define and implement communication protocols and standardized interfaces for API services, promoting collaboration among system agents and enhancing user experience. Your role will also include developing intelligent agents that utilize prompt chaining and external system integration, contributing to the creation of a robust AI infrastructure in production environments. You will engage in high-impact projects that transform customer service experiences through innovative AI solutions.

What we offer

At CI&T, you will join a team of over 8,000 professionals dedicated to technological transformation and innovation. We offer a collaborative work environment where your contributions will directly impact our clients and their customers. You will have the opportunity to work on cutting-edge AI projects that challenge your skills and expand your expertise. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.