About Cision
Empowering PR and marketing professionals globally
Key Highlights
- Over 100,000 global PR and marketing professionals served
- Headquartered in New Eastside, Chicago, IL
- 2,000+ employees dedicated to communications intelligence
- Ranked as a leader in the $3 billion communications software market
Cision is a leading provider of PR and marketing software, serving over 100,000 professionals globally. Headquartered in New Eastside, Chicago, IL, Cision operates in the $3 billion communications intelligence market and employs over 2,000 people. With a focus on media and influencer targeting, Cisi...
🎁 Benefits
Cision offers a comprehensive benefits package including an Employee Assistance Programme (EAP), a learning portal for continuous education, a robust ...
🌟 Culture
Cision fosters a culture that embraces digital transformation in PR and marketing, emphasizing efficiency and adaptability. The company values innovat...
Executive Assistant • Lead
Overview
Cision is hiring an Executive Director of Social Networks to lead a team focused on driving retention and expansion within major global social networks. This role requires strategic leadership and engagement with senior leadership at key accounts.
Job Description
Who you are
You are a strategic leader with a proven track record in managing teams and driving growth within the tech industry. Your experience includes working with major global social networks and tech companies, where you've successfully engaged with senior leadership to foster long-term relationships and ensure customer satisfaction. You possess strong communication skills and the ability to navigate complex organizational structures, making you an effective advocate for both your team and your clients.
You have a deep understanding of the social media landscape and the unique challenges faced by major platforms like Meta, TikTok, X, Reddit, and Google. Your expertise allows you to identify opportunities for retention and expansion, ensuring that your team delivers exceptional service and value to high-spend customers. You thrive in a collaborative environment and are passionate about leading teams to achieve their goals.
What you'll do
In this role, you will lead a small team of Account Managers, focusing on driving retention and expansion within major global social networks. You will regularly engage with senior leadership at both Brandwatch and key accounts, ensuring that their needs are met and that they receive the highest level of service. Your strategic vision will guide your team in developing tailored solutions that address the unique challenges faced by each client.
You will be responsible for setting performance metrics and ensuring that your team meets or exceeds these targets. This includes analyzing customer feedback and market trends to identify areas for improvement and growth. You will also collaborate closely with other departments, such as marketing and product development, to align strategies and enhance the overall customer experience.
What we offer
Cision offers a dynamic work environment where you can make a significant impact on the success of our clients and the growth of our company. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in shaping the future of social networks and making a difference in the tech industry.
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