About Cloudbeds
Empowering hospitality businesses worldwide
Key Highlights
- Over 21,000 customers in 157 countries
- $82 million raised from PeakSpan Capital
- Awarded Best PMS and Best Hotel Booking Engine 2021
- Headquartered in San Diego, California
Cloudbeds is a leading hospitality management platform headquartered in San Diego, California, specializing in property management systems (PMS) and booking engines for hotels, hostels, B&Bs, and vacation rentals. With over 21,000 customers in 157 countries, Cloudbeds has raised $82 million in fundi...
🎁 Benefits
Employees enjoy competitive salaries, equity options, flexible PTO, remote work opportunities, and a comprehensive health benefits package....
🌟 Culture
Cloudbeds fosters a remote-friendly culture that emphasizes collaboration and innovation, allowing employees to work from anywhere while focusing on d...
Customer Success • Mid-Level
Skills & Technologies
Overview
Cloudbeds is seeking a Revenue Intelligence Onboarding Coach to guide new customers through the setup and adoption of their revenue generation tools. You'll leverage your expertise in Revenue Management Systems and AI-powered solutions to drive measurable revenue growth.
Job Description
Who you are
You have a deep understanding of Revenue Management Systems (RMS) and are skilled in guiding clients through complex software setups. Your experience in onboarding and customer success enables you to empower clients to utilize advanced revenue generation tools effectively. You are adept at managing proprietary tools and collaborating with RMS partners to ensure client satisfaction and success.
You possess strong communication skills, allowing you to convey technical concepts clearly to clients with varying levels of expertise. Your ability to build relationships and trust with customers is paramount, as you will be their primary point of contact during the onboarding process. You thrive in a remote work environment and are comfortable working with a globally distributed team.
What you'll do
As a Revenue Intelligence Onboarding Coach, you will play a critical role in the Customer Onboarding Team at Cloudbeds. You will guide new customers through the setup and configuration of our Revenue Marketing product suite, ensuring they understand how to leverage AI-powered forecasting and dynamic pricing tools. Your goal is to empower clients to achieve measurable revenue growth through effective use of our platform.
You will conduct training sessions and provide ongoing support to clients, helping them navigate our software and maximize its potential. Your expertise in email marketing will also be utilized as you assist clients in implementing targeted campaigns that drive engagement and conversions. You will collaborate closely with the product and engineering teams to relay customer feedback and contribute to product improvements.
What we offer
At Cloudbeds, you will be part of a dynamic and innovative team that is transforming the hospitality industry. We offer a fully remote work environment, allowing you to work from anywhere in the Philippines. You will have the opportunity to work with cutting-edge technology and contribute to a platform that powers properties across 150 countries. We value our employees and provide opportunities for professional growth and development within the company.
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