
About Cloudflare
Empowering a secure and fast Internet for all
Key Highlights
- Public company (NYSE: NET) with a $4.4B valuation
- Over 3 million customers including Shopify & Discord
- Headquartered in San Francisco with a global presence
- $1B+ raised from investors like Franklin Templeton & Pelion Venture Partners
Cloudflare, Inc. is a leading web infrastructure and security company based in San Francisco, California. With over 3 million customers, including major brands like Shopify, Discord, and Udemy, Cloudflare offers a suite of services such as content delivery network (CDN), DDoS mitigation, and Interne...
🎁 Benefits
Cloudflare offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy. Employees also benefit from a learning and d...
🌟 Culture
Cloudflare fosters a culture of transparency and innovation, encouraging employees to take ownership of their projects. The company values diversity a...
Skills & Technologies
Overview
Cloudflare is hiring a Digital Customer Solutions Engineer to help build a better Internet. You'll work with a large network that powers millions of websites and other Internet properties. This position requires a commitment to developing new skills and a passion for customer solutions.
Job Description
Who you are
You are a curious and empathetic individual who is committed to developing yourself and learning new skills. You thrive in a diverse and inclusive environment, understanding that people do not fit into neat boxes. You have a passion for technology and a desire to help customers succeed online.
You possess strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders. You are eager to collaborate with a team that values innovation and creativity in building solutions for customers.
What you'll do
As a Digital Customer Solutions Engineer at Cloudflare, you will be responsible for helping customers leverage Cloudflare's services to enhance their online presence. You will work closely with clients to understand their needs and provide tailored solutions that improve performance and security for their Internet applications.
You will engage with a variety of customers, from individual bloggers to Fortune 500 companies, ensuring they receive the best possible support and guidance. Your role will involve troubleshooting issues, providing technical assistance, and collaborating with engineering teams to implement effective solutions.
You will also contribute to the continuous improvement of Cloudflare's services by gathering customer feedback and sharing insights with the product development teams. Your efforts will help shape the future of Cloudflare's offerings and enhance the overall customer experience.
What we offer
At Cloudflare, you will be part of a mission-driven company that is dedicated to building a better Internet. We offer a supportive work environment where you can grow your skills and advance your career. You will have access to ongoing training and development opportunities, as well as the chance to work with cutting-edge technology in a fast-paced industry.
We believe in the importance of work-life balance and provide flexible working arrangements to accommodate your needs. Join us and be part of a team that values diversity, creativity, and collaboration in achieving our goals.
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