Solutions Engineer • Mid-Level

Who you are

You have a strong technical background and experience in customer-facing roles — you understand how to communicate complex technical concepts to non-technical stakeholders and can build trust with clients. Your curiosity drives you to learn about new technologies and solutions, and you are committed to helping customers succeed. You thrive in a collaborative environment and enjoy working with cross-functional teams to deliver the best outcomes for clients.

You possess a deep understanding of Cloudflare's services and how they can be leveraged to solve customer challenges — your expertise allows you to provide tailored solutions that meet specific needs. You are empathetic and patient, always willing to listen to customer concerns and provide thoughtful responses. Your ability to adapt to different situations and customer personalities makes you an effective advocate for both the customer and the company.

What you'll do

As a Field Solutions Engineer at Cloudflare, you will be the technical expert throughout the sales process — from pre-sales discussions to post-sales support. You will engage with Enterprise customers to educate them on the Cloudflare platform and its capabilities, ensuring they understand how to maximize their use of our services. You will collaborate closely with the sales team to identify customer needs and develop customized solutions that address their challenges.

You will conduct technical presentations and demonstrations, showcasing the value of Cloudflare's offerings — your ability to articulate technical details clearly will help customers see the benefits of our solutions. Additionally, you will gather feedback from customers to inform product development and improvements, acting as a bridge between customer needs and our engineering teams.

What we offer

At Cloudflare, we offer a dynamic work environment where you can grow your skills and advance your career. We value diversity and inclusion, and we are committed to supporting your professional development. You will have access to ongoing training and resources to help you stay current with industry trends and technologies. Join us in our mission to build a better Internet and make a meaningful impact in the tech community.