Solutions Engineer • Senior

Who you are

You have a strong technical background and experience in a customer-facing role, ideally as a Solutions Engineer or similar position. You are skilled at communicating complex technical concepts to non-technical stakeholders, ensuring they understand the value of the solutions you provide. You thrive in collaborative environments and enjoy working closely with sales teams to drive customer success. Your curiosity and empathy enable you to connect with clients and understand their unique needs, allowing you to tailor solutions effectively. You are committed to continuous learning and development, always seeking to enhance your skills and knowledge in the ever-evolving tech landscape.

Desirable

Experience in the Public Sector is a plus, as is familiarity with Cloudflare's products and services. You may have a background in networking, security, or cloud technologies, which would further enhance your ability to engage with clients. A proactive approach to problem-solving and a passion for helping others succeed will set you apart in this role.

What you'll do

As a Senior Solutions Engineer at Cloudflare, you will be the technical lynchpin throughout the sales cycle, providing account technical leadership and support. You will engage with Public Sector prospects and customers, educating them about Cloudflare's offerings and how they can benefit from our solutions. Your role will involve conducting technical presentations, demonstrations, and workshops to showcase the capabilities of our products. You will collaborate closely with sales teams to identify customer needs and develop tailored solutions that address their challenges. Your expertise will help guide clients through the implementation process, ensuring a smooth transition to Cloudflare's services.

You will also play a key role in gathering feedback from clients and relaying it to the product development teams, helping to shape the future of our offerings. Your insights will be invaluable in refining our solutions to better meet the needs of our customers. Additionally, you will stay up-to-date with industry trends and emerging technologies, allowing you to provide informed recommendations to clients and contribute to Cloudflare's mission of building a better Internet.

What we offer

At Cloudflare, we value diversity and inclusion, and we are committed to supporting our employees' growth and development. You will have access to a range of resources and opportunities to enhance your skills and advance your career. We offer a flexible work environment, allowing you to balance your professional and personal life effectively. Our culture encourages collaboration and innovation, and you will be part of a team that is dedicated to making a positive impact on the Internet. Join us in our mission to protect and accelerate any Internet application online, and help us build a better Internet for everyone.