About Clutch
Transforming the used car buying experience in Canada
Key Highlights
- Headquartered in Downtown Yonge East, Toronto, ON
- $137.5 million raised in Series D funding
- Offers certified vehicles with home delivery and full Carfax reports
- Competes closely with Canada Drives in the Canadian market
Clutch is a leading online used car sales platform based in Downtown Yonge East, Toronto, ON, specializing in delivering certified vehicles directly to Canadian consumers. With $137.5 million raised in Series D funding, Clutch offers a comprehensive shopping experience that includes vehicle delivery...
🎁 Benefits
Clutch offers health and dental benefits from day one, a learning stipend for employee growth, and a flexible unlimited time off policy to promote wor...
🌟 Culture
Clutch fosters a culture focused on transparency and customer satisfaction, aiming to simplify the traditionally complex used car buying process. The ...
Overview
Clutch is hiring a Team Lead to enhance the customer experience in their car-buying process. You'll be the first point of contact for customers picking up or selling their vehicles. This role requires strong interpersonal skills and a commitment to customer satisfaction.
Job Description
Who you are
You are a driven individual with a passion for delivering exceptional customer experiences. You thrive in a fast-paced environment and enjoy being the face of a company, ensuring that every customer interaction is positive and memorable. Your ability to connect with people and understand their needs sets you apart, making you an ideal candidate for this role. You are adaptable and ready to go above and beyond to create unique experiences for each customer.
What you'll do
As a Team Lead at Clutch, you will be responsible for overseeing customer interactions at our Halifax location. You will ensure that customers receive a seamless and hassle-free experience when picking up or selling their vehicles. Your role will involve training and mentoring team members to uphold the company's high standards of customer service. You will also gather feedback from customers to continuously improve the service provided and contribute to the overall mission of reinventing the car-buying experience.
What we offer
Clutch offers a dynamic work environment where you can make a significant impact on customer satisfaction. You will be part of a growing team that values innovation and collaboration. We provide competitive compensation and benefits, along with opportunities for professional growth within the company. Join us in changing the way people buy, sell, and own cars.
Interested in this role?
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