Account Manager • Mid-Level

Who you are

You are someone who thrives in a challenging environment and is eager to push beyond your limits. With a strong belief in the power of crypto and blockchain technology, you are passionate about transforming the financial system and are excited to contribute to Coinbase's mission of increasing economic freedom worldwide. You relish the opportunity to work alongside high-caliber colleagues and actively seek feedback to continuously improve your skills and performance. You understand that the work culture at Coinbase is intense and requires a commitment to collaboration and excellence, and you are ready to embrace that challenge.

In your role as an Institutional Account Manager, you will act as a subject matter expert on Coinbase’s institutional suite of products. You will be responsible for delivering exceptional service and support to institutional clients, ensuring they have the resources and knowledge they need to succeed. Your ability to communicate effectively and build strong relationships will be key to your success in this role. You are someone who is not afraid to tackle complex problems and is driven by the desire to make a meaningful impact in the world of finance.

What you'll do

As an Institutional Account Manager II at Coinbase, you will be part of a dynamic and collaborative team dedicated to achieving the company's mission. Your primary responsibility will be to manage relationships with institutional clients, providing them with the support and guidance they need to navigate the evolving landscape of cryptocurrency and blockchain technology. You will work closely with clients to understand their needs and tailor solutions that align with their goals. Your expertise in Coinbase's products will enable you to deliver world-class service and support, ensuring that clients are fully informed and equipped to make the most of their investments.

You will also play a crucial role in identifying opportunities for growth and improvement within the institutional client base. By analyzing client feedback and market trends, you will help shape the development of new products and services that meet the needs of institutional investors. Your insights will be invaluable in driving the success of Coinbase's institutional offerings and enhancing the overall client experience.

What we offer

At Coinbase, you will have the opportunity to work in a fast-paced and innovative environment where your contributions will directly impact the future of finance. The company supports a remote-first work culture, allowing you to work from anywhere in the United States while still fostering collaboration through regular in-person participation at team and company-wide offsites. You will be part of a team that values excellence, collaboration, and continuous improvement, and you will have access to resources and support to help you grow in your career.

Coinbase is committed to creating an inclusive and diverse workplace where everyone can thrive. We encourage you to apply even if your experience doesn't match every requirement, as we believe that diverse teams build better products. Join us in our mission to build the future of finance and make a lasting impact on the world.