About D2L
Empowering online learning with Brightspace
Key Highlights
- Headquartered in Kitchener, Ontario, Canada
- Over 1,000 customers including the University of Arizona
- $200M+ raised from investors like OMERS Ventures
- 1,000-5,000 employees dedicated to edtech solutions
D2L, headquartered in Kitchener, Ontario, is the creator of Brightspace, a leading learning management system (LMS) used by educational institutions and corporations worldwide. With over 1,000 customers, including major organizations like the University of Arizona and the Canadian Armed Forces, D2L ...
🎁 Benefits
D2L offers competitive salaries, equity options, flexible remote work policies, generous PTO, and a comprehensive parental leave program to support em...
🌟 Culture
D2L fosters a culture focused on continuous learning and innovation, encouraging employees to develop their skills while contributing to impactful edu...
Account Manager • Senior
D2L • United States - Remote
Overview
D2L is hiring a Senior Account Manager to drive customer retention and growth in the higher education sector. You'll manage renewals and foster strong executive relationships. This role requires experience in account management and a passion for transforming education.
Job Description
Who you are
You have a strong background in account management, particularly within the higher education sector, and a proven track record of driving customer retention and growth. Your ability to build and maintain strong executive relationships is key to ensuring long-term customer success. You understand the unique challenges and opportunities in the education space and are passionate about leveraging technology to enhance learning experiences.
You excel in strategic alignment across accounts, ensuring that customer needs are met while identifying opportunities for expansion. Your communication skills allow you to effectively engage with stakeholders at all levels, and you are adept at navigating complex organizational structures to achieve results.
What you'll do
As a Senior Account Manager at D2L, you will be responsible for managing a portfolio of higher education accounts, focusing on customer retention and growth. You will work closely with clients to understand their needs and ensure they are getting the most value from D2L's solutions. Your role will involve managing renewals, identifying upsell opportunities, and fostering strong relationships with key decision-makers.
You will collaborate with internal teams to align product offerings with customer goals, ensuring that D2L's solutions are effectively implemented and utilized. Your strategic insights will help shape the direction of customer engagement initiatives, and you will play a critical role in driving customer satisfaction and success.
What we offer
D2L provides a supportive work environment that values innovation and collaboration. We offer competitive benefits, including access to mental health services, retirement planning, and wellness reimbursement programs. Our commitment to employee wellbeing is reflected in our flexible work arrangements and emphasis on work-life balance. Join us in transforming the way the world learns and be part of a mission-driven organization dedicated to improving human potential globally.
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