Product Manager • Lead

Who you are

You have a proven track record of leading product management teams, with at least 5 years of experience in product management or a related field. Your passion for data-driven products shines through in your ability to mentor and grow talented product managers, providing them with the feedback and support they need to excel in product discovery and delivery. You are adept at shaping strategic thinking in customer experience optimization, ensuring that your team aligns with the overall vision and strategy of the organization.

Your expertise in analytics and personalization allows you to define and execute product strategies that enhance customer journeys and optimize ROI measurement at scale. You are comfortable integrating AI and automation into product strategies, unlocking insights and performance optimization for enterprise customers. Your collaborative nature enables you to work closely with cross-functional teams, driving product vision and executing roadmaps in a fast-paced, agile environment.

Desirable

Experience in a SaaS environment is a plus, as is familiarity with modern AI capabilities and data infrastructure. You understand the nuances of customer experience and are skilled at leveraging data to inform product decisions. Your ability to communicate effectively with stakeholders at all levels ensures that you can advocate for your team's needs while aligning with broader organizational goals.

What you'll do

In this role, you will lead and mentor a team of product managers, guiding them in their professional development and helping them to excel in their roles. You will influence how Contentful evolves to support customer journey optimization, ensuring that your team delivers products that meet the needs of enterprise customers. Your responsibilities will include defining the vision and strategy for customer experience optimization, as well as overseeing the execution of product roadmaps.

You will work closely with product leadership to shape strategic initiatives that drive customer engagement and satisfaction. Your role will involve integrating AI capabilities into product strategies, enabling intelligent automation and insight generation that enhances content performance. You will lead cross-functional teams, ensuring that product vision is clearly communicated and executed effectively.

What we offer

Contentful offers a dynamic work environment where you can make a significant impact on the customer experience. You will have the opportunity to work with a talented team of professionals who are dedicated to innovation and excellence. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of digital content management and customer experience optimization.