General Manager • Senior

Who you are

You have a proven track record in hospitality management, with at least 5 years of experience leading teams in high-pressure environments. Your leadership style fosters collaboration and integrity, ensuring that every team member feels valued and empowered. You understand the nuances of creating memorable experiences for clients and guests, and you thrive in settings that require attention to detail and a commitment to excellence. You possess strong communication skills, allowing you to effectively engage with clients, staff, and stakeholders alike. Your passion for hospitality is evident in your approach to team building and client relations, as you strive to create inspiring moments of connection.

Desirable

Experience in event management or operations within a hospitality context is a plus. Familiarity with the latest trends in hospitality and event planning will help you stay ahead in this competitive industry. A background in customer service or sales can also enhance your ability to drive business growth and client satisfaction.

What you'll do

As the General Manager of The Mallory, you will oversee all aspects of the venue's operations, ensuring that every event runs smoothly and meets the high standards of Convene Hospitality Group. You will lead a team dedicated to providing exceptional service, from the planning stages through to execution. Your role will involve collaborating with various departments, including marketing, sales, and event planning, to create cohesive strategies that enhance the guest experience. You will be responsible for managing budgets, optimizing resources, and ensuring compliance with health and safety regulations. Additionally, you will engage with clients to understand their needs and tailor services accordingly, fostering long-term relationships that drive repeat business.

What we offer

Convene Hospitality Group offers a supportive and inclusive work environment where you can grow and develop your career. We provide competitive compensation and benefits, along with opportunities for professional development. You will be part of a team that values integrity, teamwork, and a commitment to excellence. Join us in creating unforgettable experiences for our clients and guests at The Mallory, where your contributions will make a significant impact on our success.