Sales Engineer • Principal

Who you are

You have extensive experience in sales engineering, ideally with a focus on technical solutions for software products. You understand the intricacies of service architecture and can empathize with the challenges faced by engineering and security teams. Your ability to build relationships with clients and internal stakeholders is a key strength, allowing you to effectively communicate technical concepts to non-technical audiences. You thrive in a collaborative environment and enjoy working cross-functionally with sales, marketing, and engineering teams to drive product direction and enhance customer satisfaction.

You are a proactive problem solver who takes ownership of the customer experience throughout the pre-sales cycle. Your technical expertise enables you to scope opportunities accurately and provide valuable insights during pre-sales engagements. You are comfortable navigating complex technical discussions and can articulate the value of Cortex's solutions to potential customers. Your passion for technology and commitment to customer success make you an ideal fit for this role.

What you'll do

As a Principal Sales Engineer at Cortex, you will establish and nurture relationships with engineering, SRE, DevX, and security teams, acting as their trusted technical resource. You will collaborate closely with account executives to technically scope opportunities and partner on pre-sales engagements, ensuring that customer needs are met with tailored solutions. Your role will involve understanding and addressing service architecture hurdles, providing insights that help shape product development and customer satisfaction.

You will participate in technical discussions with potential customers, demonstrating how Cortex can streamline their development processes and improve service quality. Your expertise will be crucial in guiding customers through the pre-sales cycle, helping them understand the benefits of adopting Cortex's solutions. You will also contribute to the overall product direction by providing feedback from customer interactions and collaborating with engineering teams to enhance product features.

What we offer

Cortex offers a fully remote work environment, allowing you to work from anywhere in the United States. We value diversity and inclusivity in our workplace and are committed to creating a supportive environment for all employees. You will have the opportunity to participate in all-company offsites a few times a year, where you can meet your colleagues in person, build stronger relationships, and kick off important projects. Join us at Cortex and be part of a team that is dedicated to improving the developer experience and driving innovation in the industry.