Business Operations • Senior

Who you are

You have a strong background in logistics and operations, with experience in analyzing performance metrics to drive improvements. Your ability to collaborate with various stakeholders, including management and operational teams, allows you to effectively identify areas for enhancement in logistics processes. You are detail-oriented and possess excellent communication skills, enabling you to convey complex data insights clearly and effectively.

You thrive in a fast-paced environment and are comfortable working with cross-functional teams to solve problems. Your analytical mindset helps you break down complex issues into manageable analyses, ensuring that you can deliver actionable insights that improve overall performance. You are also familiar with creating reports and dashboards that provide visibility into logistics operations, enhancing decision-making processes.

Desirable

Experience with data analysis tools and reporting software would be beneficial. Familiarity with logistics operations in a fast-growing e-commerce environment is a plus. You are proactive in seeking out opportunities for improvement and have a track record of implementing successful changes in logistics operations.

What you'll do

In this role, you will be responsible for monitoring key performance metrics across first-mile, middle-mile, and last-mile logistics operations. You will collaborate closely with the Logistics Operation Team to enhance the overall performance of the delivery process. Your work will involve creating new reports and dashboards that encompass all aspects of transportation, ensuring that no area is overlooked.

You will engage with various stakeholders, including hub managers and operational specialists, to identify problem statements and work collaboratively to develop solutions. Your analytical skills will be crucial in breaking down complex logistics challenges and communicating outcomes effectively to the team and management.

As part of your responsibilities, you will also conduct in-depth data analyses to support decision-making processes and drive improvements in logistics operations. Your insights will play a key role in enhancing consumer satisfaction and optimizing Coupang's logistics performance in Taiwan.

What we offer

Coupang offers a dynamic work environment where you can contribute to the growth of our logistics operations in Taiwan. You will have the opportunity to work with a talented team dedicated to delivering exceptional service to our customers. We value innovation and encourage you to bring your ideas to the table as we strive to enhance our logistics capabilities.

We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. Join us in reimagining the shopping experience and making a significant impact in the logistics sector.