Compliance Manager • Senior

Who you are

You have extensive experience in compliance management, particularly within the retail or food delivery sectors. Your background includes developing and maintaining compliance policies and standard operating procedures (SOPs) that ensure adherence to legal and regulatory requirements. You possess strong analytical skills that allow you to identify potential compliance risks and implement effective mitigation strategies. Your ability to communicate effectively with various stakeholders is crucial, as you will need to collaborate with different departments to ensure compliance across all operations. You are proactive in staying updated on relevant laws and regulations, ensuring that the company is always in alignment with industry standards. You thrive in a fast-paced environment and are driven by the mission to enhance customer trust and safety.

Desirable

Experience in the food delivery or e-commerce industry is a plus, as is familiarity with compliance auditing processes. A background in legal or regulatory affairs can also be beneficial, providing you with a deeper understanding of the complexities involved in compliance management.

What you'll do

In this role, you will be responsible for developing and maintaining compliance policies and procedures related to Coupang Eats. You will conduct thorough risk assessments to identify compliance gaps and work collaboratively with teams to address these issues. Your role will involve performing compliance audits and ensuring that all operational practices meet legal and regulatory standards. You will also be tasked with training staff on compliance-related matters, fostering a culture of compliance within the organization. Additionally, you will monitor changes in legislation and communicate these updates to relevant stakeholders, ensuring that the company adapts to any new requirements swiftly. Your insights will be vital in shaping the compliance strategy for Coupang Eats, ultimately contributing to the safety and reliability of the service provided to customers.

What we offer

Coupang offers a dynamic work environment where innovation and entrepreneurial spirit are encouraged. You will have the opportunity to work with a talented team dedicated to transforming the retail landscape in South Korea. The company provides competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a mission-driven organization that values customer satisfaction and strives to exceed expectations in every aspect of its operations.