It Support • Staff

Who you are

You have a strong background in IT operations, with experience in managing end user support and infrastructure technology issues. Your organizational skills are top-notch, and you pay great attention to detail, ensuring that all tasks are completed efficiently and effectively. You are a clear communicator who collaborates well across departments, demonstrating strong stakeholder and vendor management skills. You thrive in a fast-paced environment and are passionate about providing excellent support to users.

What you'll do

As a Staff IT Operations Engineer at Coupang, you will be responsible for representing the Corporate IT team in Taipei. Your primary duties will include managing end user support, addressing technology issues related to endpoints and infrastructure, and ensuring that all systems are running smoothly. You will work closely with various departments to understand their needs and provide timely solutions. Your role will also involve collaborating with vendors to resolve any technical challenges that arise, ensuring that all stakeholders are satisfied with the support provided.

What we offer

Coupang offers a dynamic work environment where you can grow your skills and make a significant impact. You will be part of a team that values innovation and customer satisfaction, working together to push the boundaries of what is possible in the commerce industry. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace.