About Grammarly
The AI writing assistant that enhances your communication
Key Highlights
- Valuation of over $13 billion, among the top 10 US startups
- Over 500,000 integrations with applications and websites
- Headquartered in San Francisco, CA with 1001+ employees
- Raised $400 million in funding and profitable since inception
Grammarly, headquartered in the Financial District of San Francisco, CA, is an AI-powered writing assistant that enhances communication for millions of users. With over 500,000 integrations across various applications, Grammarly has evolved from a student-focused subscription service to a mainstream...
🎁 Benefits
Grammarly offers competitive benefits including equity, ample PTO, 401(k) matching, and support for home office setup. Employees enjoy catered lunches...
🌟 Culture
Grammarly fosters a culture centered on effective communication and innovation in AI technology. With a focus on remote work flexibility and a commitm...
It Support • Mid-Level
Skills & Technologies
Overview
Grammarly is seeking an IT Support Engineer to ensure smooth IT operations and provide executive support in San Francisco. You'll work with IAM, MDM, and SaaS administration to deliver a seamless user experience.
Job Description
Who you are
You have a strong background in IT support, with experience in various domains such as IAM, MDM, and SaaS administration. Your technical skills are complemented by excellent communication abilities, allowing you to effectively assist users and resolve issues. You take ownership of your work and are committed to delivering a seamless user experience. You thrive in a collaborative environment and are eager to contribute to a team that values innovation and technical excellence.
Desirable
Experience with executive support and managing large meetings is a plus. Familiarity with integrating various applications and tools will help you excel in this role. A proactive approach to problem-solving and a willingness to learn new technologies will set you apart.
What you'll do
As an IT Support Engineer at Grammarly, you will be responsible for ensuring smooth IT operations across the organization. You will provide executive support, assisting high-level staff with their technical needs and ensuring they have the tools necessary to perform their roles effectively. You will support events and large meetings, ensuring that all technical aspects are handled seamlessly. Your role will require you to be a generalist, with exposure to various IT domains, allowing you to tackle a wide range of challenges as they arise.
You will collaborate with engineers and researchers to address complex technical challenges, contributing to the overall success of the team. Your ability to communicate effectively will be crucial as you work with different stakeholders to understand their needs and provide appropriate solutions. You will also have the opportunity to influence the product roadmap by sharing insights gained from your interactions with users.
What we offer
Grammarly offers a dynamic work environment where you can grow your skills and make a significant impact. You will be part of a team that values innovation and encourages you to explore new ideas. The company provides a hybrid work model, allowing you to balance your professional and personal life effectively. You will have access to resources and support to help you succeed in your role, along with opportunities for professional development and career advancement.
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